“The best boss I ever had.” That’s a phrase most of us have said or heard at some point, but what does it mean? What sets the great boss apart from the average boss? The literature is rife with provocative writing about the qualities of managers and leaders and whether the two differ, but little […]

Managing a disorganized employee is often a maddening experience. How can you help your scattered direct report develop better systems? How can you drive home the importance of staying on top of meetings, calendars, and emails? And is it even possible to help a person overcome a natural inclination toward disorder? What the Experts Say […]

There’s a tendency to assume that we want our leaders to be encouraging, magnanimous, and optimistic. But in the last decade, across borders and sectors, we’ve been seeing an increasing number of leaders better known for a style that is more vitriolic, punitive, and negative. This disconnect led me to wonder how positive or negative […]

1. Set appropriate goals. Goal-setting is essential. It helps employees prioritize their activities and focus their efforts. When setting goals with employees, you should make sure that they are SMART goals (specific, measurable, action oriented, realistically high, time and resource bound). The goals must also be meaningful to the employee. Sufficient rewards for goal achievement and consequences […]